Start the Settings app and tap "Bluetooth." Find the entry for your Fitbit in the list and if it's not connected, tap it to try to connect. Ensure your Fitbit is connected to the phone via Bluetooth. If it's on, toggle it off and back on again.ģ. Make sure Bluetooth is turned on – from any screen, pull down the Control Center from the upper right (or the bottom on older iPhone models) and make sure the Bluetooth icon is enabled. You can find instructions on how to close an app in " How to close apps on any model of iPhone." Restart the Fitbit app and see if that fixed the problem.Ģ. Your Fitbit app might be misbehaving, so start by forcing the app to close and then restart it. After each step, try to sync and see if that solved your problem.ġ. If your Fitbit isn't syncing with your iPhone, try each of these troubleshooting steps. How to get your Fitbit to sync with your iPhone For specific instructions for restarting each model, you can see Fitbit's help article.įor specific advice on getting your Fitbit to sync with your iPhone, Android, PC, or Mac, read on. The exact process for restarting a Fitbit varies by model, but for many models, you can place it in the charger and hold its side button until you see it restart. It might also be a good idea to restart your Fitbit to make sure it's working properly. If necessary, place it on its charger for 30 minutes. Performing a reset on the Fitbit or the device you're syncing with can also resolve a lot of common issues.īefore you try any specific troubleshooting for your phone or computer, make sure your Fitbit is charged. If you can usually sync but your Fitbit suddenly refuses to work, it's usually the result of a problem with your wireless connection, so toggling your device's Bluetooth can help. Of course, technology doesn't always work the way you expect, and you might occasionally find that your Fitbit stubbornly refuses to sync. When everything is working properly, your Fitbit works effortlessly in the background, syncing with your phone or computer and keeping you informed about your health and fitness data whenever you need it.
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